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    © Swedish Orphan Biovitrum AB (publ)

    All rights reserved

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    Terms of use
    Privacy Policy
    Sobi.com
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    Swedish Orphan Biovitrum AB (publ)

    SE-112 76 Stockholm, Sweden

    Phone: +46 8 697 20 00

    Reg.No. 556038-9321

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    FAQ / Support

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    Make sure that you cover the technical requirements below.

    A stable internet connection that allows video streaming

    If you are using a Windows computer:

    - Use Firefox, Google chrome or Internet Explorer 10 or later as your internet browser

    - Flash player plugin (if your browser doesn't support HTML5 video)

    If you are using a Mac OS computer:

    - Use Safari or Google Chrome as your internet browser

    - Flash player plugin (if your browser doesn't support HTML5 video)

    Speakers or headphones

    If you experience any problems and need support, please contact us at servicedesk@sobi.com

    Terms of use

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    This website has been developed by Swedish Orphan Biovitrum AB (publ) (hereinafter referred to as "Sobi"). Sobi offers this website, including the information and materials available on this site, subject to the acceptance by you, the user, of these Terms of Use. By accessing or using this website, you acknowledge that you have read, understood and agreed to these Terms of Use.

    Disclaimer

    The information and materials on this website are provided for general information only. Any medical information is for informational purposes only and is not a replacement for advice given by a physician or other medical professionals. While Sobi makes reasonable efforts to ensure that the information and materials on this website are accurate, complete and up to date, it makes no representations or warranties (express or implied) as to the accuracy, completeness or currency of the information. You acknowledge and agree that you assume full responsibility for your use of this website. To the fullest extent permitted by applicable law, Sobi expressly disclaims any liability for any direct, indirect, incidental, consequential or otherwise special damages, losses or injuries resulting from the use, inability to use or reliance on any of such information or materials. Sobi may make changes to the information and materials included on this website at any time, without notice.

    Hyperlinks

    This website may contain links to other independent internet sites maintained by third parties over whom Sobi has no control. Any links are provided solely as a service to our visitors and Sobi has no responsibility for the content on such third party websites. Linking and visits to other websites via Sobi's website is thus completely at your own risk.

    Copyright

    All content on this website (including, without limitation, text, photos and graphs) is protected by copyright and is the exclusive property of Sobi or its licensors. Information and materials may only be accessed, copied and downloaded for your own non-commercial use. Any other use, including but not limited to, the reproduction, modification, distribution, transfer or sale of, licensing or publication of any information or materials from this website, its entirety or in part, is expressly prohibited.

    Trademarks

    All trademarks, logotypes and layout objects on the website are registered or unregistered trademarks and the exclusive property of Sobi, its licensors or other third parties. It is prohibited to use, download, copy or distribute any trademarks, logotypes and layout objects in any form without the owner's prior written permission.

    Cookies

    This website uses cookies to enable Sobi to collect information about the user's use of the website. Cookies are small pieces of information stored in the memory of the user's browser. Sobi does not use cookies for any other purposes than those described in the Use of Cookies section. Read more about our Use of Cookies on this website.

    Privacy Policy

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    By using this website, you agree that Swedish Orphan Biovitrum AB (publ) (referred to below as "Sobi", "we" or "us") may use any information you have given in the following way:

    Personal data

    We may collect personally identifiable information, such as names, addresses, telephone numbers and email addresses only when voluntarily provided by you when you register or otherwise voluntarily submit information to us. Some of this information may relate to your health, which is particularly sensitive.

    Data controller

    Swedish Orphan Biovitrum AB (publ) will collect your information as controller of the database.

    How we will use your personal information

    By providing your personal information, you agree that, where it is permitted by local law or where you have agreed to receiving these communications from us, we may use the information:

    • to respond to your requests
    • to improve our level of service
    • to comply with local laws, for example reporting adverse event information
    • to consider your application for employment
    • for our own administrative and quality assurance purposes
    • for other purposes that may be detailed on the website or mobile application or otherwise agreed between us

    We will not use your personal information for marketing activities unless you have explicitly consented to receive marketing communications from us.

    Disclosures

    Only Sobi will have access to your information. We may use third party processors to conduct research, process information or maintain websites, content, or programmes on our behalf, but your information will not be disclosed to any other third parties.

    We will retain your information only for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required by law. You will at any time have the right to access your Data, simply write to us using the email address: privacy@sobi.com.

    Cookies

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    The following types of cookies are used on this website:

    Time limited cookies:

    • Google Analytics is used to gather statistics on website usage. Sobi does not use cookies to identify you, or for any other purposes than those described in this Use of Cookies section.
    • Setting for the cookie bar (remembers the visitor's acceptance of cookies).

    Session cookies:

    • Google Analytics.
    • Information about logged in users.

    For more details about cookies used on this website, see the table below.

    Type of cookie Description of cookie Time stored
    Google Analytics; third party cookies to enable use of statistics.
    The following Google Analytics cookies are used:
    _ga: Used to distinguish unique visitors. 2 years
    __utma: Used to distinguish users and sessions (a unique code is stored per web browser). 2 years
    __utmb: Used to determine new sessions/visits. Stores information about current visit to the website. 30 minutes
    __utmc: Used to determine new sessions/visits. The cookie is for current visit only, and will be removed when the browser is closed. Session only
    __utmz: Used to create statistics of from where a visitor enters the website. 6 months
    Creo Video Manager (cmm) Stores information about logged in users. Session only
    langCookie Stores information about the visitor's selected language of the website. 100 days

    Removing cookies

    Note that removing cookies may affect the use of the website. Navigation, functionality and content may not work properly if cookies are removed.

    There is not a standard way to remove cookies since different browsers use different procedures. Please use the Help function in your browser for guidance on how to remove cookies.